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OHQ's documents are enough proof of a cost that is payable unless they are shown to be inaccurate. Client will utilize its sensible endeavours to alert OHQ of any type of invoice dispute within fourteen (14) days of invoice of a billing, complying with the process laid out in Area 15. If Client disagreements a billing, the billing must remain to be paid on time however OHQ will credit or reimburse Customer if it is later on reasonably established by OHQ or according to the dispute resolution procedure detailed in Area 15 that the invoice was wrong and the Customer is qualified to a credit score or refund.
Such revisions might consist of, without restriction, modifications to the amounts of the Registration Charges or Use Fees for OHQ Paid Providers, changes to the use allocations consisted of in the Rates Plans, and discontinuation of Prices Strategies. (a) Each such revision will work after sensible advance composed notification is given to Customer (for instance, by being published to the OHQ Site), except that any such revision that impacts a Selected Paid Service will put on Customer beginning at the beginning of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ offers notification of such revision to Customer based on Area 16.8.
If Consumer does not terminate its use of any type of damaged Selected Paid Solution prior to the effective date of such modification, Client will be deemed to have actually accepted such alteration with regard to such Selected Paid Service. (b) If a Prices Plan picked by Client is discontinued, OHQ will offer Consumer with practical breakthrough notice of no less than thirty (30) days and Customer will be offered the option of choosing a brand-new Rates Plan from then-current prices strategies supplied by OHQ.
For evasion of uncertainty, this paragraph does not put on adjustments to the Price List, which are attended to in Area 7 (medical office virtual receptionist).1. Consumer stands for that all info provided by Consumer and its callers to OHQ (including, without constraint, all contact info and details regarding Client's Bank card) is exact, current and total at the time it is supplied to OHQ
Client needs to whatsoever times abide by all legislations, regulations, standards and codes appropriate in connection with its use OHQ Offerings and the Customer's supply of its services and product to its customers. Consumer will not use any OHQ Offerings to participate in, or to motivate or assist others to involve in, any unlawful or fraudulent activities.
If a brand-new Paid Service Term begins earlier than 3 (3) days after such e-mail is sent, Consumer will certainly incur the appropriate Subscription Charge for the brand-new Paid Solution Term (the ""). The effective date of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or ought to Consumer not state an Asked for Termination Day, (ii) the last day of the Last Paid Service Term.
Where Client terminates according to this Section 10.1(b): (i). The Membership Fees that have actually been pre-paid will certainly be retained and the OHQ Offerings available to Consumer up until the last day of the Final Paid Service Term (based on reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Use Debt will certainly be retained by OHQ for future use by Client if Customer decides to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).
(b) Complying with discontinuation of any kind of OHQ Service, OHQ will certainly not be responsible whatsoever for answering telephone calls, taking or providing messages, or doing any kind of other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might end Consumer's Account and Consumer's access to the Account.
(e) Following discontinuation of any OHQ Solutions, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Providers, OHQ might call for that Customer pay a reinstatement fee of $30 (to cover OHQ's reasonable expenses in refining the reinstatement) Details accumulated by OHQ from Consumer and its customers might be used, divulged and shared by OHQ based on OHQ's personal privacy policy as readily available on the OHQ Website ("") and as might be amended once in a while.
The Controller hereby appoints the Processor relative to handling activities undertaken during the stipulation of receptionist solutions. OHQ and Consumer acknowledge and agree that the Processor is subject to the adhering to obligations: The Cpu shall adhere to the appropriate Data Security Rules and have to: (a) only act upon the written instructions of the Controller and make certain those acting under their authority do the same; (b) ensure that individuals processing the data go through a duty of self-confidence; (c) utilize its finest endeavours to guard and protect all personal information from unsanctioned or unlawful processing, consisting of (yet not limited to) unexpected loss, damage or damage; (d) guarantee that all handling fulfills the demands of the GDPR and related Data Protection Laws; (e) make certain that where a Sub-Processor is used, they: only engage a Sub-Processor with the previous authorization of the Controller; notify the Controller of any kind of desired modifications worrying Sub-Processors; they implement a created contract including the exact same information protection commitments as laid out in these Terms; recognize that any kind of failure for the Sub-processor to comply with the Information Protection Regulation, the Processor stays fully reliant the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in providing subject access and permitting data based on exercise their civil liberties under the Data Defense Laws.
The Controller will accomplish appropriate and suitable onboarding and due diligence look for all Processors, with a complete analysis of the necessary Information Security Legislation requirements. The Controller will verify that the Cpu has sufficient and documented processes for information breaches, data retention and data transfers in area. The Controller will obtain proof from the Processor as to the: (a) confirmation and dependability of the employees made use of by the Cpu; (b) any type of certificates, accreditations and policies as described in the onboarding procedure; (c) technical and functional steps made use of in safeguarding the Personal Data; and (d) treatments in place for enabling information topics to exercise their legal rights, consisting of (but not restricted to), subject access demands, erasure & correction treatments and constraint of handling measures.
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