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What's The Best Virtual Assistant Receptionist Brand To Buy

Published Jul 30, 24
6 min read


OHQ's documents are adequate proof of a charge that is payable unless they are shown to be wrong. Customer will certainly utilize its affordable endeavours to notify OHQ of any invoice dispute within fourteen (14) days of invoice of an invoice, adhering to the procedure described in Section 15. If Customer disputes a billing, the invoice must remain to be paid on schedule nevertheless OHQ will credit or reimburse Client if it is later on reasonably determined by OHQ or according to the conflict resolution process outlined in Area 15 that the invoice was incorrect and the Customer is qualified to a debt or reimbursement.

Such modifications might include, without limitation, changes to the quantities of the Subscription Charges or Use Costs for OHQ Paid Solutions, modifications to the usage allocations included in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such modification will work after sensible advancement composed notification is offered to Customer (for example, by being uploaded to the OHQ Site), except that any such alteration that affects a Selected Paid Service will relate to Consumer starting at the start of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ offers notice of such modification to Client in conformity with Section 16.8.

If Client does not end its use of any kind of damaged Selected Paid Solution before the efficient day of such modification, Customer will certainly be considered to have consented to such modification relative to such Selected Paid Solution. (b) If a Rates Plan selected by Client is ceased, OHQ will give Customer with practical advancement notice of no much less than thirty (30) days and Customer will certainly be offered the option of picking a brand-new Pricing Plan from then-current pricing strategies offered by OHQ.

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For avoidance of question, this paragraph does not relate to adjustments to the Catalog, which are addressed in Area 7 (live answer virtual receptionist).1. Client stands for that all info supplied by Customer and its customers to OHQ (consisting of, without restriction, all contact info and info pertaining to Client's Bank card) is accurate, up-to-date and total at the time it is offered to OHQ

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Customer has to at all times conform with all regulations, regulations, standards and codes suitable in link with its use OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not use any type of OHQ Offerings to take part in, or to motivate or aid others to engage in, any prohibited or deceitful tasks.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such e-mail is sent, Customer will certainly incur the relevant Subscription Fee for the new Paid Service Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or ought to Customer not state a Requested Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Client ends pursuant to this Section 10.1(b): (i). The Subscription Charges that have been pre-paid will be preserved and the OHQ Offerings readily available to Consumer till the last day of the Final Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Use Credit will certainly be retained by OHQ for future use by Customer if Customer decides to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Solution, OHQ will not be liable whatsoever for responding to telephone calls, taking or delivering messages, or executing any type of other activities about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ may end Customer's Account and Consumer's accessibility to the Account.

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(e) Complying with discontinuation of any type of OHQ Providers, OHQ will have no responsibility to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to restore or otherwise recommence an ended OHQ Solutions, OHQ may require that Client pay a reinstatement cost of $30 (to cover OHQ's affordable expenses in processing the reinstatement) Info gathered by OHQ from Consumer and its customers might be utilized, revealed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Site ("") and as might be amended once in a while.

The Controller hereby appoints the Processor relative to handling tasks undertaken in the course of the arrangement of receptionist services. OHQ and Customer recognize and concur that the Processor undergoes the adhering to responsibilities: The Cpu shall abide with the appropriate Information Security Regulations and have to: (a) only act upon the composed directions of the Controller and ensure those acting under their authority do the very same; (b) make certain that people refining the information are subject to a responsibility of self-confidence; (c) utilize its finest efforts to secure and shield all personal information from unauthorised or illegal handling, including (however not limited to) accidental loss, destruction or damage; (d) ensure that all handling fulfills the needs of the GDPR and relevant Information Security Laws; (e) make sure that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the prior permission of the Controller; educate the Controller of any type of designated changes worrying Sub-Processors; they execute a composed agreement having the same data protection commitments as laid out in these Terms; comprehend that any type of failure on the component of the Sub-processor to adhere to the Information Defense Laws, the Cpu stays totally liable to the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in supplying subject gain access to and enabling information topics to exercise their legal rights under the Data Protection Regulations.

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The Controller will perform appropriate and proper onboarding and due persistance look for all Processors, with a full evaluation of the mandatory Data Security Law requirements. The Controller shall verify that the Processor has adequate and recorded procedures for data violations, data retention and data transfers in position. The Controller shall get proof from the Processor as to the: (a) confirmation and integrity of the workers utilized by the Processor; (b) any type of certificates, accreditations and plans as described in the onboarding procedure; (c) technological and functional steps utilized in protecting the Personal Information; and (d) procedures in position for allowing data based on exercise their legal rights, including (however not restricted to), subject accessibility requests, erasure & correction treatments and constraint of processing measures.