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Where To Find The Best After Hours Virtual Receptionist

Published Jul 10, 24
6 min read


OHQ's documents suffice evidence of a cost that is payable unless they are shown to be incorrect. Client will certainly utilize its affordable efforts to inform OHQ of any kind of invoice dispute within fourteen (14) days of invoice of a billing, following the procedure laid out in Area 15. If Customer conflicts a billing, the invoice needs to proceed to be paid promptly nonetheless OHQ will attribute or reimburse Consumer if it is later on fairly identified by OHQ or according to the conflict resolution procedure detailed in Section 15 that the billing was inaccurate and the Client is entitled to a credit or refund.

Such modifications might include, without limitation, changes for the Subscription Costs or Use Costs for OHQ Paid Services, adjustments to the usage allocations included in the Prices Plans, and discontinuation of Rates Plans. (a) Each such revision will take result after affordable advancement created notice is supplied to Client (as an example, by being posted to the OHQ Website), except that any kind of such revision that impacts a Selected Paid Solution will use to Client starting at the start of a Paid Service Term beginning no much less than thirty (30) days from the day which OHQ provides notice of such alteration to Consumer based on Section 16.8.

If Consumer does not end its use any afflicted Selected Paid Solution before the reliable day of such alteration, Consumer will be deemed to have accepted such alteration with respect to such Selected Paid Solution. (b) If a Prices Strategy chosen by Customer is ceased, OHQ will certainly offer Client with sensible development notification of no less than thirty (30) days and Customer will certainly be provided the option of selecting a new Rates Strategy from then-current rates plans used by OHQ.

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For avoidance of uncertainty, this paragraph does not use to modifications to the Catalog, which are resolved in Area 7 (virtual call attendant).1. Client represents that all details given by Client and its customers to OHQ (including, without restriction, all contact info and information relating to Consumer's Charge card) is precise, up-to-date and total at the time it is offered to OHQ

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Client should in any way times comply with all legislations, policies, requirements and codes suitable about its usage of OHQ Offerings and the Client's supply of its product or services to its customers. Consumer will certainly not use any OHQ Offerings to engage in, or to urge or aid others to participate in, any type of prohibited or deceptive tasks.

If a brand-new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Client will certainly sustain the appropriate Subscription Fee for the brand-new Paid Service Term (the ""). The efficient day of such termination will be either (i) the Requested Termination Day, or should Client not specify a Requested Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Registration Charges that have actually been pre-paid will be retained and the OHQ Offerings offered to Customer till the last day of the Last Paid Solution Term (subject to reinstatement fees under condition 10.3(e)) and the extra balance of the Prepaid Usage Debt will be maintained by OHQ for future use by Consumer if Customer decides to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any OHQ Solution, OHQ will not be accountable at all for answering phone calls, taking or delivering messages, or executing any type of various other tasks in link with such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ might end Consumer's Account and Consumer's accessibility to the Account.

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(e) Complying with termination of any OHQ Services, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Providers. If OHQ chooses (in its discretion) to renew or otherwise recommence a terminated OHQ Services, OHQ might call for that Customer pay a reinstatement charge of $30 (to cover OHQ's practical costs in refining the reinstatement) Details gathered by OHQ from Client and its customers might be utilized, revealed and shared by OHQ based on OHQ's privacy policy as available on the OHQ Site ("") and as may be modified from time to time.

The Controller thus selects the Cpu with regard to handling activities carried out during the stipulation of assistant services. OHQ and Client recognize and agree that the Processor goes through the adhering to commitments: The Cpu shall adhere to the relevant Data Security Rules and have to: (a) only act upon the created instructions of the Controller and make certain those acting under their authority do the same; (b) make sure that individuals refining the information undergo a responsibility of confidence; (c) use its best endeavours to secure and safeguard all personal data from unsanctioned or unlawful processing, including (yet not restricted to) unexpected loss, damage or damages; (d) ensure that all handling fulfills the requirements of the GDPR and related Data Security Legislation; (e) make sure that where a Sub-Processor is used, they: only involve a Sub-Processor with the previous authorization of the Controller; educate the Controller of any kind of desired adjustments worrying Sub-Processors; they execute a created contract having the same data protection responsibilities as laid out in these Terms; comprehend that any type of failing for the Sub-processor to abide by the Information Security Laws, the Processor continues to be completely reliant the Controller for the efficiency of the Sub-Processor's commitments; and assist the Controller in providing subject gain access to and allowing data subjects to exercise their rights under the Data Protection Regulations.

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The Controller shall bring out sufficient and appropriate onboarding and due persistance look for all Cpus, with a full assessment of the mandatory Information Defense Law requirements. The Controller will confirm that the Cpu has appropriate and documented procedures for information breaches, data retention and data transfers in place. The Controller will obtain proof from the Cpu regarding the: (a) confirmation and reliability of the staff members made use of by the Processor; (b) any certificates, accreditations and plans as referred to in the onboarding procedure; (c) technical and functional actions made use of in safeguarding the Personal Information; and (d) procedures in place for allowing data subjects to exercise their rights, including (but not limited to), subject accessibility requests, erasure & correction procedures and constraint of processing steps.