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OHQ's records are enough evidence of a charge that is payable unless they are shown to be incorrect. Consumer will certainly use its practical efforts to notify OHQ of any invoice dispute within fourteen (14) days of invoice of an invoice, following the process outlined in Section 15. If Customer disputes an invoice, the billing has to remain to be paid in a timely manner nevertheless OHQ will attribute or refund Consumer if it is later fairly figured out by OHQ or according to the dispute resolution process detailed in Area 15 that the invoice was wrong and the Consumer is entitled to a credit score or refund.

Such alterations might include, without limitation, adjustments for the Subscription Charges or Use Fees for OHQ Paid Solutions, adjustments to the use allocations consisted of in the Prices Plans, and discontinuation of Rates Plans. (a) Each such modification will take effect after reasonable breakthrough created notification is offered to Consumer (for instance, by being posted to the OHQ Website), except that any type of such modification that impacts a Selected Paid Solution will relate to Consumer beginning at the start of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ supplies notification of such revision to Customer according to Area 16.8.

If Client does not terminate its use any afflicted Selected Paid Solution prior to the effective day of such revision, Customer will be considered to have agreed to such alteration relative to such Selected Paid Service. (b) If a Prices Plan selected by Customer is terminated, OHQ will certainly provide Client with reasonable development notification of no much less than thirty (30) days and Client will certainly be provided the option of choosing a brand-new Pricing Plan from then-current rates plans supplied by OHQ.

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For evasion of uncertainty, this paragraph does not apply to changes to the Catalog, which are addressed in Section 7 (best reception virtual receptionist).1. Consumer represents that all information given by Client and its customers to OHQ (consisting of, without constraint, all call info and info regarding Customer's Credit scores Card) is exact, current and full at the time it is given to OHQ

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Consumer should at all times abide by all laws, policies, standards and codes applicable about its usage of OHQ Offerings and the Customer's supply of its services and product to its callers. Client will not use any type of OHQ Offerings to take part in, or to encourage or help others to take part in, any kind of prohibited or deceitful activities.

If a brand-new Paid Service Term begins earlier than 3 (3) days after such email is sent, Client will sustain the suitable Registration Fee for the brand-new Paid Solution Term (the ""). The effective date of such termination will certainly be either (i) the Requested Discontinuation Date, or should Consumer not mention an Asked for Discontinuation Day, (ii) the last day of the Last Paid Service Term.

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Where Customer terminates pursuant to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will certainly be retained and the OHQ Offerings readily available to Client until the last day of the Final Paid Solution Term (subject to reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Use Credit report will certainly be preserved by OHQ for future usage by Consumer if Customer makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Adhering to discontinuation of any type of OHQ Service, OHQ will not be responsible by any means for addressing phone calls, taking or delivering messages, or doing any type of other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ may end Client's Account and Client's access to the Account.

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(e) Complying with termination of any type of OHQ Services, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to reinstate or otherwise recommence an ended OHQ Solutions, OHQ may need that Client pay a reinstatement fee of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Details collected by OHQ from Customer and its callers may be made use of, revealed and shared by OHQ in conformity with OHQ's privacy plan as available on the OHQ Internet Site ("") and as might be amended from time to time.

The Controller hereby selects the Cpu relative to handling activities taken on in the training course of the provision of assistant services. OHQ and Client recognize and concur that the Cpu is subject to the complying with obligations: The Processor shall follow the pertinent Data Defense Rules and need to: (a) just act upon the written instructions of the Controller and guarantee those acting under their authority do the very same; (b) make sure that individuals refining the information go through a task of confidence; (c) utilize its best endeavours to protect and secure all personal data from unsanctioned or unlawful processing, consisting of (yet not limited to) unintended loss, destruction or damages; (d) ensure that all processing meets the needs of the GDPR and associated Data Defense Laws; (e) ensure that where a Sub-Processor is used, they: only engage a Sub-Processor with the prior authorization of the Controller; notify the Controller of any type of designated changes concerning Sub-Processors; they apply a composed contract including the very same data security obligations as laid out in these Terms; comprehend that any kind of failing for the Sub-processor to follow the Data Protection Laws, the Processor stays completely reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in giving subject accessibility and permitting information subjects to exercise their rights under the Information Defense Laws.

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The Controller will lug out sufficient and suitable onboarding and due persistance checks for all Cpus, with a complete evaluation of the required Data Security Regulation demands. The Controller shall validate that the Processor has sufficient and documented processes for data breaches, data retention and data transfers in location. The Controller will get proof from the Cpu as to the: (a) verification and dependability of the staff members made use of by the Processor; (b) any type of certificates, certifications and policies as referred to in the onboarding process; (c) technological and operational measures utilized in securing the Personal Data; and (d) treatments in place for permitting information based on exercise their legal rights, including (however not limited to), subject gain access to requests, erasure & rectification procedures and restriction of processing actions.